Position Overview:
We are seeking a highly skilled and motivated Implementation Team Lead who will be responsible for facilitating the seamless integration and implementation of HRMS solutions for our clients. You will work closely with clients to understand their requirements, configure the system accordingly, and provide training and support throughout the implementation process.
Role & Responsibilities:
- Collaborate with clients to gather requirements and understand their HRMS needs.
- Configure HRMS solutions to meet client specifications, including system setup, customization, and data migration.
- Complete the implementation process from initiation to completion, ensuring timelines and deliverables are met.
- Provide training sessions to clients on how to use the HRMS effectively.
- Offer ongoing support and troubleshooting assistance post-implementation.
- Collaborate with cross-functional teams including sales, development, and support to ensure client satisfaction.
- Stay updated with industry trends and best practices in HRMS implementation and integration.
Education & Experience
- Bachelor’s degree in Human Resources, Information Technology, or related field.
- 5+ years of experience in implementing HRMS solutions, preferably in a client-facing role.
- Proficiency in HRMS software.
- Strong understanding of HR processes and best practices. Knowledge of additional HR software and tools.
- Experience with change management processes during HRMS implementation.
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
- Detail-oriented with strong problem-solving abilities.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Willingness to travel occasionally for client meetings and onsite implementation support