The client is an international personal care brand, It is the world's largest cosmetics company and has developed activities in the field concentrating on hair colour, skincare, sun protection, make-up, perfume, and hair care.

Facing issues with multi-vendor platforms, the client partnered with us and moved to a single vendor platform for better outcomes. We completely offloaded the burden of managing the end-to-end Employee life cycle and zero escalation lead to an increased productivity level of associates. This helped the company manage the attrition and grow the base by 5%/ year (Except for the Pandemic Year).