Retail and E-Commerce

E-commerce has transformed the way retail and distribution industries work

The retail industry in India contributes over 10% to India's GDP and employs around 8% of the workforce (35+ million). The future of retail indicates the creation of 25 million new jobs by 2030. The sector is rapidly expanding, not only in major cities but also in smaller ones, driven by factors like robust economic growth, changing demographics, increased disposable income, urbanization, and evolving consumer preferences, boosting the organized retail market in the country.

Simultaneously, India's consumer digital economy is on a trajectory to reach a staggering US$ 1 trillion by 2030, escalating from its 2020 figure of US$ 537.5 billion. This remarkable growth is propelled by the widespread adoption of e-commerce platforms in India, marking a significant shift in consumer behavior.

At TeamLease, we recognize the challenges businesses face in the retail sector, particularly in addressing attrition and sustaining productivity in a rapidly evolving digital landscape. Our commitment lies in providing comprehensive workforce solutions to empower our clients to overcome these challenges seamlessly.

Our success stems from the implementation of tailored sourcing programs designed to meet the unique needs of our clients. These programs have consistently yielded favourable results, bolstering our clients' top lines and enabling them to achieve their business goals and functions efficiently and precisely.

Industry Overview

Improved Online Infrastructure and Internet Connectivity Begets a Digitally Empowered Country

E-commerce has transformed the way retail and distribution industries work. Much of this growth is facilitated by an increase in internet and smartphone penetration across the country. Most research estimates that India is likely to cross 650 million internet users by 2023. This is further fortified by government campaigns such as the Digital India, an initiative by the government to make the country digitally empowered.

Examples Of Our Work

Empower & Excel: Managed Training Solutions for 5400+ Sales Associates

Empowering Workforce for a Leading Home Appliances Company

Enhancing Productivity and Compliance for a Leading Consumer Goods Firm

Delivering Expert Field Sales Force Management for Retail Giant

In The Media

“There are about 60 lakh trucks actively being plied on Indian roads. The number of drivers though is roughly about 36 lakhs. The ratio of trucks-to-drivers is now 1:0.6..."

Balasubramanian A

VP & Business Head

Times Ascent, June 05, 2024

“There is also a spike in in demand for women tow-wheeler riders from delivery companies, which are facing monthly attrition of as high as 40%.”

Balasubramanian A

VP & Business Head

The Economic Times, May 12, 2024

TeamLease Services emphasizes the necessity of following FSSAI compliance guidelines to promote employee well-being. To foster the anticipated growth of the quick-service restaurant (QSR) sector, companies need to effectively manage regulatory compliance concerning salary, incentives,…

“An unmotivated workforce leads to high turnover rates, operational disruption, and compromised customer service, thereby affecting the overall profitability."

Kartik Narayan

CEO - Staffing

Deccan Herald, April 30, 2024