Retail and E-Commerce
E-commerce has transformed the way retail and distribution industries work
The retail industry in India contributes over 10% to India's GDP and employs around 8% of the workforce (35+ million). The future of retail indicates the creation of 25 million new jobs by 2030. The sector is rapidly expanding, not only in major cities but also in smaller ones, driven by factors like robust economic growth, changing demographics, increased disposable income, urbanization, and evolving consumer preferences, boosting the organized retail market in the country.
Simultaneously, India's consumer digital economy is on a trajectory to reach a staggering US$ 1 trillion by 2030, escalating from its 2020 figure of US$ 537.5 billion. This remarkable growth is propelled by the widespread adoption of e-commerce platforms in India, marking a significant shift in consumer behavior.
At TeamLease, we recognize the challenges businesses face in the retail sector, particularly in addressing attrition and sustaining productivity in a rapidly evolving digital landscape. Our commitment lies in providing comprehensive workforce solutions to empower our clients to overcome these challenges seamlessly.
Our success stems from the implementation of tailored sourcing programs designed to meet the unique needs of our clients. These programs have consistently yielded favourable results, bolstering our clients' top lines and enabling them to achieve their business goals and functions efficiently and precisely.
How We Help Clients
Industry Overview
Improved Online Infrastructure and Internet Connectivity Begets a Digitally Empowered Country
E-commerce has transformed the way retail and distribution industries work. Much of this growth is facilitated by an increase in internet and smartphone penetration across the country. Most research estimates that India is likely to cross 650 million internet users by 2023. This is further fortified by government campaigns such as the Digital India, an initiative by the government to make the country digitally empowered.
Examples Of Our Work
Seamless Workforce Transition- Optimizing HR Operations for Business Growth
Driving Sales Growth with the Hire-Train-Deploy Model
Optimizing Workforce in Remote Markets with a Commission-Only Sales Model
Boosting Retention and Sales Efficiency Through Strategic Incentive Programs
In The Media
Women currently make up approximately 25-30% of the total retail workforce in India. Their presence is particularly noticeable in customer-facing roles such as beauty advisors, fashion consultants, and store executives.
Balasubramanian A
SVP & Business Head
Images Bof, April 07, 2025
India's q-commerce sector is expanding at an unprecedented rate, with the market size projected to reach USD 5 billion by 2025, growing at a CAGR of 10-15 percent.
Balasubramanian A
Sr. VP & Business Head
Economic Times, March 28, 2025
The NBFC sector is not just a financial catalyst but also a critical enabler of employment and inclusion. To achieve balanced workforce distribution, promoting investments in Tier 2 and Tier 3 cities is vital..
Balasubramanian A
SVP & Business Head
Gadget Innovation, February 24, 2025
The surge in last-mile delivery, dark store operations, and warehouse management roles is reshaping the gig economy, with Karnataka, Maharashtra, and Telangana leading as key employment hubs.
Balasubramanian A
SVP & Business Head
