Retail and E-Commerce

E-commerce has transformed the way retail and distribution industries work

The retail industry in India contributes over 10% to India's GDP and employs around 8% of the workforce (35+ million). The future of retail indicates the creation of 25 million new jobs by 2030. The sector is rapidly expanding, not only in major cities but also in smaller ones, driven by factors like robust economic growth, changing demographics, increased disposable income, urbanization, and evolving consumer preferences, boosting the organized retail market in the country.

Simultaneously, India's consumer digital economy is on a trajectory to reach a staggering US$ 1 trillion by 2030, escalating from its 2020 figure of US$ 537.5 billion. This remarkable growth is propelled by the widespread adoption of e-commerce platforms in India, marking a significant shift in consumer behavior.

At TeamLease, we recognize the challenges businesses face in the retail sector, particularly in addressing attrition and sustaining productivity in a rapidly evolving digital landscape. Our commitment lies in providing comprehensive workforce solutions to empower our clients to overcome these challenges seamlessly.

Our success stems from the implementation of tailored sourcing programs designed to meet the unique needs of our clients. These programs have consistently yielded favourable results, bolstering our clients' top lines and enabling them to achieve their business goals and functions efficiently and precisely.

Industry Overview

Improved Online Infrastructure and Internet Connectivity Begets a Digitally Empowered Country

E-commerce has transformed the way retail and distribution industries work. Much of this growth is facilitated by an increase in internet and smartphone penetration across the country. Most research estimates that India is likely to cross 650 million internet users by 2023. This is further fortified by government campaigns such as the Digital India, an initiative by the government to make the country digitally empowered.

Examples Of Our Work

Transforming Payroll Management for a Leading Italian Confectionery Company

Streamlining Recruitment and Boosting Efficiency for a leading Manufacturing Company

Empower & Excel: Managed Training Solutions for 5400+ Sales Associates

Empowering Workforce for a Leading Home Appliances Company

In The Media

Buoyed by easing inflation in July, firms are optimistic about the festive season, albeit with a bit of caution.

Balasubramanian A

SVP & Business Head

YourStory, September 25, 2024

Our data shows that employers are ramping up their hiring efforts, particularly in customer service, sales, and operations roles, which are set to account for 30-40% of new jobs over the next year.

Balasubramanian A

SVP & Business Head

CXO Today, September 26, 2024

The push is to get dark store workers from the northern and eastern regions to west and south. Companies are willing to pay ₹3,000 along with minimum wages to get their manpower. Its delivery teams…

Balasubramanian A

SVP & Business Head

Livemint, September 19, 2024

E-commerce companies expect sales to surge by 30-35 per cent this festive season, due to the rise of quick commerce and consumer spending capacity.

Balasubramanian A

Senior VP & Business Head

What News, September 10, 2024