Leading Beauty Brand’s Journey from Multi to Single Vendor Platform

The client is an international personal care brand, It is the world's largest cosmetics company and has developed activities in the field concentrating on hair colour, skincare, sun protection, make-up, perfume, and hair care.

Facing issues with multi-vendor platforms, the client partnered with us and moved to a single vendor platform for better outcomes. We completely offloaded the burden of managing the end-to-end Employee life cycle and zero escalation lead to an increased productivity level of associates. This helped the company manage the attrition and grow the base by 5%/ year (Except for the Pandemic Year).