Tier 2 & Tier 3 Cities Drive Growth in Retail Lending Employment

India’s retail lending landscape is witnessing substantial growth, opening up large number of employment opportunities. This sector, which includes personal loans, home loans, auto loans, credit cards, and microfinance, has become a crucial driver of economic progress. About INR 34 trillion in retail loans were made by Indian banks in FY22, a significant 12% increase over FY21. This upsurge improves financial inclusion across the country while also promoting economic prosperity.

Growth in Tier 2 and 3 Cities

The retail lending industry has made impressive strides over the last two fiscal years, with overall employment increasing by 29%. Notably, from FY23 to FY24, Tier 2 and Tier 3 cities demonstrated significant year-over-year growth rates of 21% and 26%, respectively. This growth highlights how the industry is penetrating semi-urban and smaller towns through bulk hiring, transforming the labor market, and creating new career options in India outside of large cities.

Emerging Career Prospects

The expansion of the retail lending industry in Tier 2 and Tier 3 cities is a sign of both economic expansion and a driving force behind socioeconomic advancement. Banking, Financial Services, and insurance (BFSI) companies are leading this transformation by offering meaningful employment opportunities and fostering financial inclusion. Microfinance, in particular, is driving economic advancement in rural and semi-urban areas by improving access to financial products such as housing loans, personal loans, and credit cards.

Non-banking financial companies (NBFCs) now hold a significant 41% market share in the microfinance sector. Many of these firms focus on underrepresented groups, playing a crucial role in this transformation. By providing easy access to banking services directly to people’s homes, they promote financial inclusion and significantly improve living standards. In order to handle the growing customer base, this trend has raised the requirement for more entry-level employment in the BFSI sector.

The recruiting landscape is changing due to the influx of entry-level BFSI jobs in smaller locations, which provide top career options in India for aspirants outside of big urban centers. There is high demand for roles in microfinance, credit procurement, debt recovery, and back-office operations, driving bulk hiring in these areas. Additionally, positions in data and IT security offer well-compensated entry-level opportunities within the sector.

Economic and Employment Impact

The Indian economy is resilient and adaptable, as seen by the growth of the retail lending industry in Tier 2 and Tier 3 cities. Financial institutions are making significant investments in talent acquisition and development, realizing the unrealized potential of these locations. This investment stimulates a ripple effect beyond employment figures, encouraging entrepreneurship, boosting consumption, and contributing to overall economic growth. The influx of jobs and financial services signifies the increasing reach of financial institutions, transforming local economies and driving national progress.

Seizing Career Opportunities in Retail Lending

Aspiring professionals in Tier 2 and Tier 3 cities have a rare opportunity to pursue fulfilling careers in the retail lending industry in this changing market. By acquiring pertinent skills and knowledge, individuals can act as change agents, directing their own personal paths and assisting in the economic empowerment of their communities. In order to maintain the expansion of the retail lending sector, there is an immediate need for qualified experts. With job demand having increased by 29% during the previous two fiscal years, companies are focusing on bulk hiring to further expand their reach.

The Road Ahead: Skilling is Essential

The growth of retail lending offers substantial job opportunities, especially in Tier 2 and Tier 3 cities. The key to meeting this increasing demand is skilling. Upskilling and reskilling training courses in risk management, digital banking, customer service, and financial literacy can provide participants with the skills they need to succeed in this industry. To prepare a skilled workforce, government programs and private sector initiatives related to upskilling and reskilling to improve financial services education and vocational training will be essential. By investing in skilling initiatives, India can ensure that qualified professionals support its retail lending sector.

For more insights and expert analysis on the latest trends in the retail lending sector, Contact Us.

The original article was featured in Business News This Week on June 29, 2024.


Krishnendu Chatterjee

VP & Business Head
TeamLease Services Limited

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