Bulk Hiring Made Easy with 100% Compliance Adherence

During the festive season, consumer spending takes off as people focus on celebrations, gifting, and household upgrades. This period, often viewed as a time to indulge and show appreciation, brings about higher spending on a range of products and services including but not limited to personal electronics, clothing, accessories, home decor, furniture, appliances, family vacations and short trips, etc. To meet the increased demand during the festive season, companies turn to bulk hiring solutions, particularly in temporary staffing, as a flexible and cost-effective approach.

Balasubramanian A, SVP & Business Head at TeamLease, stated in CXO Today, “Our data shows that employers are ramping up their hiring efforts, particularly in customer service, sales, and operations roles, which are set to account for 30-40% of new jobs over the next year.

The spending surge during festivals creates a wave of consequences for businesses within all industry sectors, from retail to e-commerce, hospitality to logistics, leading to voluminous hiring and quality delivery to meet the demands and expectations of the customer.

Here are a few examples of how companies are responding:

Hiring for increased customer support: As more consumers buy products online as well as through brick and mortar outlets, the level of customer support activities in companies is up with a corresponding increase in inquiry and return volumes. Temporary seasonal workers are brought into play in order to manage high levels of service in a very efficient and time-sensitive manner, in the best interests of retaining and sustaining customers.

Logistics and supply chain staffing: Companies fill up their warehousing, packaging, and delivering workforce when the demand peaks for order fulfilment and on time deliveries, for example while making online purchases. Casual logistics staffing will ensure in time delivery of the products whereby customers can shop with ease hassle free and the businesses to be supported in this peak season.

Sales and marketing push: Businesses increase their sales teams to manage in-store crowds, guide customers, and offer personalised service. At the same time, marketing teams work harder on digital campaigns, promotions, and festive events, requiring content creators, social media managers, and advertising specialists to boost visibility and engagement.

Enhanced retail experience and inventory management: For retailers to be able to manage the foot traffic properly and to make available the items in popular demand, there would be a need for extra floor-level staff to help with restocking, inventory management, and store presentation. The staff would be trained to create in-store experiences, assist shoppers, and increase the chances of conversions.

Hospitality and entertainment staffing: Restaurant and hotel houses require additional staff in catering, hosting, and event management due to more social gatherings and celebrations, which also entail entertainment venues. All of these provide employment in planning events, serving food, and coordinating the needs of customers to create happy moments for the guests.

IT and security personnel: To accommodate higher online traffic and ensure transaction security, companies bring in additional IT and cybersecurity professionals. This support is essential for preventing downtime and enhancing the digital experience, especially as more consumers turn to e-commerce and mobile shopping during the festive period.

Over 1,000 contract staff in record time

A leading e-commerce marketplace giant, with revenue in billions and a host of subsidiaries with operations across the country, was facing a surge in manpower needs with the festive season. To meet this demand, they partnered with us for robust payroll management and 100% adherence to statutory compliance. We assisted the client in successfully deploying over 1,000 contract staff in record time, fulfilling seasonal and adhoc manpower requirements. We ensured on-time onboarding and effective associate engagement, thereby limiting attrition and no-shows to a bare minimum, which allowed the client to service to very high levels with little to no operational impact during peak time.

Need a workforce solution that delivers speed, compliance, and engagement? Let us handle your bulk hiring this season so you can focus on what matters most. Contact us now to discuss your requirements!

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TeamLease Services Limited

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