Role & Responsibilities:
- Collaborate with clients to gather requirements and understand their HRMS needs.
- Configure HRMS solutions to meet client specifications, including system setup, customization, and data migration.
- Complete the implementation process from initiation to completion, ensuring timelines and deliverables are met.
- Provide training sessions to clients on how to use the HRMS effectively.
- Offer ongoing support and troubleshooting assistance post-implementation.
- Collaborate with cross-functional teams including sales, development, and support to ensure client satisfaction.
- Stay updated with industry trends and best practices in HRMS implementation and integration.
Education & Experience:
- Bachelor’s degree in Human Resources, Information Technology, or related field.
- 2-3 years of experience in implementing HRMS solutions, preferably in a client-facing role.
- Proficiency in HRMS software.
- Strong understanding of HR processes and best practices. Knowledge of additional HR software and tools.
- Experience with change management processes during HRMS implementation.
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
- Detail-oriented with strong problem-solving abilities.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Willingness to travel occasionally for client meetings and onsite implementation support