Role & Responsibilities:

• System Maintenance: Install, configure, and maintain servers, operating systems (Windows Server, Linux, macOS – specify which are used), and applications. Perform regular system updates, patches, and security hardening.
• Network Administration: Manage network devices such as routers, switches, and firewalls. Monitor network performance, troubleshoot connectivity issues, and implement network security protocols.  
• User Support: Provide technical support to end-users, troubleshooting hardware and software problems, and resolving network connectivity issues. Create and manage user accounts and permissions.  
• Security Management: Implement and maintain security measures to protect the organization’s data and systems. This includes monitoring for security breaches, configuring firewalls and antivirus software, and enforcing security policies.
• Automation: Automate routine tasks using scripting languages (e.g., Python, Bash, PowerShell) to improve efficiency and reduce manual effort.
• Documentation: Maintain accurate documentation of system configurations, network diagrams, and troubleshooting procedures.
• Backup and Recovery: Implement and test backup and recovery procedures to ensure business continuity in case of system failures or data loss.
• Monitoring: Monitor system performance and identify potential issues before they impact users. Use monitoring tools to proactively address performance bottlenecks and prevent outages.
• Vendor Management: Work with vendors to procure hardware and software, and manage vendor relationships for support and maintenance agreements.
• Collaboration: Collaborate with other IT team members to ensure the smooth operation of the IT infrastructure. Participate in on-call rotation as needed.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
• 3+ yrs of proven experience as a System Administrator, preferably in a similar environment.  
• Strong knowledge of operating systems (Windows Server, Linux, macOS – specify required OS).
• Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs).
• Experience with scripting languages (Python, Bash, PowerShell).
• Familiarity with virtualization technologies (VMware, Hyper-V, AWS, Azure – specify if relevant).
• Knowledge of security best practices and experience implementing security measures.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.  
• Ability to work independently and as part of a team.
• Certifications such as MCSA, RHCSA, or CompTIA Security+ are a plus