Role
The role is responsible for managing key product capabilities, identifying business needs,
acquiring necessary resources, and delivering industry best practice solutions. They work within
project management and control processes, understand business challenges, build relationships
with product owners, and drive customer-focused innovation in the Digital Solution space. They
also work with various IT teams in solutioning, planning, risk identification, and issue resolution.
Responsibilities:
● Managing key product capabilities in one or more domain areas based on to meet identified
business needs, acquiring and utilizing the necessary resources and skills, within agreed
parameters of cost, timescales, and quality.
● Understanding the key challenges in the business process, areas of friction that are slowing
down the business and providing innovative solutions
● Building a relationship with product owners and become a trusted advisor
● Deliver industry best practice solutions that solve our clients business problems, as well as
help, improve our bottom line. Develop integration across on-premise/cloud-based
applications.
● Defining great user experiences that make our solutions easy to use and loved by the users
● Work with various teams in the IT Organization in solutioning, planning, risk identification,
issue resolution.
● Works with key stakeholders to understand the business needs, and creates a project
management plan that aligns with the company’s strategic objectives
● Driving customer-focused innovation in the Digital Solution space
● Maintains the organization’s effectiveness and efficiency by defining, delivering, and
supporting strategic plans.
● Directs technological research by studying organization goals, strategies, practices, and
user projects.
● Completes projects by coordinating resources and timetables with user departments and
data centers.
● Verifies application results by conducting system audits of technologies implemented.
● Preserves assets by implementing disaster recovery and backup procedures and
information security and control structures.
● Recommends information technology strategies, policies, and procedures by evaluating
organization outcomes.
● Accomplishes financial objectives by forecasting requirements, preparing annual budgets,
and scheduling expenditures.
● Maintains quality service by establishing and enforcing organization standards.
● Contributes to team effort by accomplishing related results as needed.
● Establish and maintain processes for managing scope during the project lifecycle, setting
quality and performance standards and assessing risks
● Develop and maintain partnerships with third-party resources, including vendors and
researchers
● Assign and monitor resources to ensure project efficiency and maximize deliverables
● Report project outcomes and/or risks to the appropriate management channels and
escalate issues, as necessary, according to project work plan.
IT Project Manager Skills
● Strong problem-solving skills
● Proficiency in managing cross-functional teams
● Great social skills
● Result-orientated mindset
● Strong communication skills
● Excellent attention to detail.
Education & Experience
● 5+ years of project management experience
● Establish product owner relationships to drive industry-leading solutions.
● Proven working experience in project management.
● Strong familiarity with project management software tools, methodologies, and best
practices.
● Project Management Professional (PMP) / PRINCE II certification is a plus.