Big opportunities in contractual work: Quick commerce to scale up hiring in 2025

Quick commerce has rapidly evolved into a significant sector, currently employing around 200,000 delivery personnel and an additional 60,000 workers in dark stores. This industry has become a vital part of urban logistics, catering to the increasing demand for fast and efficient delivery services.

The delivery personnel, who are the backbone of this operation, earn between Rs 18,000 and Rs 23,000 per month in metropolitan areas. In contrast, those working in non-metro regions receive a salary ranging from Rs 15,000 to Rs 20,000. These figures reflect the varying cost of living and demand for services in different geographical locations.

Moreover, a notable aspect of employment in quick commerce is the prevalence of contractual work. Many delivery personnel are engaged on a contractual basis, which offers flexibility but also comes with its own set of challenges. This type of employment allows workers to choose their hours and manage their schedules, making it an attractive option for many. However, it often lacks the benefits and job security associated with full-time positions.

As the quick commerce sector continues to grow, the dynamics of employment are also changing. The reliance on contractual work is increasing, providing opportunities for individuals who may prefer or require non-traditional work arrangements. This shift is indicative of broader trends in the labor market, where gig and contractual jobs are becoming more common.

In summary, quick commerce is not just about delivering goods swiftly; it also represents a significant employment landscape that includes a large number of delivery personnel and dark store workers. The salaries vary based on location, and the rise of contractual work is reshaping how individuals engage with this industry. As the demand for quick delivery services continues to rise, the employment landscape will likely evolve further, presenting both opportunities and challenges for workers in this field.