Festive season brings more orders but shrinking earnings for gig workers. Delivery staff in cities like Bengaluru face 12–15 hour shifts, rising order volumes, and falling per-order payouts....

India’s festive hiring seems to be settling into a slower rhythm as the growth rate of gig workers demand, which touched 45% year-on-year in 2021, has steadily eased...

Buoyed by easing inflation in July, firms are optimistic about the festive season, albeit with a bit of caution.

As travellers embrace digital platforms, companies are focusing on roles that enhance customer experience, positioning the sector as a major employment generator in the coming years.

Our data shows that employers are ramping up their hiring efforts, particularly in customer service, sales, and operations roles, which are set to account for 30-40% of new...

Salaried employees, particularly in corporate and service sectors, often face increasing workloads due to heightened demands for productivity, tight deadlines, and evolving client expectations.

By 2027, the sector's revenues are forecasted to grow by 9.7% annually, reaching a staggering USD 73.6 billion. This growth will significantly drive job creation, particularly in roles...

The push is to get dark store workers from the northern and eastern regions to west and south. Companies are willing to pay ₹3,000 along with minimum wages...

L&D is integral to modern hiring strategies in the BFSI sector. As the industry adapts to digitalization and evolving customer needs, continuous learning is essential for delivering personalized,...

AI is transforming traditional roles in BFSI, creating opportunities for more strategic work. Loan officers now rely on AI for credit assessments, while customer service representatives use AI...

The "right to disconnect" policy is a forward-thinking initiative that could potentially reshape the Indian corporate landscape. In an environment where the culture of being “always available” is...

Reliance’s business verticals have reached a level of operational maturity, supported by significant digital initiatives. The company has optimised its workforce to manage operations efficiently.