Retail and E-Commerce

E-commerce has transformed the way retail and distribution industries work

The retail industry in India contributes over 10% to India's GDP and employs around 8% of the workforce (35+ million). The future of retail indicates the creation of 25 million new jobs by 2030. The sector is rapidly expanding, not only in major cities but also in smaller ones, driven by factors like robust economic growth, changing demographics, increased disposable income, urbanization, and evolving consumer preferences, boosting the organized retail market in the country.

Simultaneously, India's consumer digital economy is on a trajectory to reach a staggering US$ 1 trillion by 2030, escalating from its 2020 figure of US$ 537.5 billion. This remarkable growth is propelled by the widespread adoption of e-commerce platforms in India, marking a significant shift in consumer behavior.

At TeamLease, we recognize the challenges businesses face in the retail sector, particularly in addressing attrition and sustaining productivity in a rapidly evolving digital landscape. Our commitment lies in providing comprehensive workforce solutions to empower our clients to overcome these challenges seamlessly.

Our success stems from the implementation of tailored sourcing programs designed to meet the unique needs of our clients. These programs have consistently yielded favourable results, bolstering our clients' top lines and enabling them to achieve their business goals and functions efficiently and precisely.

Industry Overview

Improved Online Infrastructure and Internet Connectivity Begets a Digitally Empowered Country

E-commerce has transformed the way retail and distribution industries work. Much of this growth is facilitated by an increase in internet and smartphone penetration across the country. Most research estimates that India is likely to cross 650 million internet users by 2023. This is further fortified by government campaigns such as the Digital India, an initiative by the government to make the country digitally empowered.

Examples Of Our Work

Empowering Workforce for a Leading Home Appliances Company

Enhancing Productivity and Compliance for a Leading Consumer Goods Firm

Delivering Expert Field Sales Force Management for Retail Giant

Compensation Optimization for a Large manufacturer of Home Appliances

In The Media

“An unmotivated workforce leads to high turnover rates, operational disruption, and compromised customer service, thereby affecting the overall profitability."

Kartik Narayan

CEO - Staffing

Deccan Herald, April 30, 2024

"Nearly 75% of QSR employees have tenures less than 3 years, with over a third lasting just 1-2 years..."

Kartik Narayan

CEO - Staffing

Business of Food, April 26, 2024

“The foray of organised retail into tier 2 and 3 towns, rising aspirations and multiple options to finance purchase means companies need more manpower...”

Balasubramanian A

VP & Business Head

Economic Times, March 29, 2024

"Notably, in the gig economy dominated by the ecommerce and logistics sector, the hiring of women surged by over 40% in 2023 compared to the preceding year 2022.".

Kartik Narayan

CEO - Staffing

The Economic Times, March 01, 2024