Retail and E-Commerce

E-commerce has transformed the way retail and distribution industries work

The retail industry in India contributes over 10% to India's GDP and employs around 8% of the workforce (35+ million). The future of retail indicates the creation of 25 million new jobs by 2030. The sector is rapidly expanding, not only in major cities but also in smaller ones, driven by factors like robust economic growth, changing demographics, increased disposable income, urbanization, and evolving consumer preferences, boosting the organized retail market in the country.

Simultaneously, India's consumer digital economy is on a trajectory to reach a staggering US$ 1 trillion by 2030, escalating from its 2020 figure of US$ 537.5 billion. This remarkable growth is propelled by the widespread adoption of e-commerce platforms in India, marking a significant shift in consumer behavior.

At TeamLease, we recognize the challenges businesses face in the retail sector, particularly in addressing attrition and sustaining productivity in a rapidly evolving digital landscape. Our commitment lies in providing comprehensive workforce solutions to empower our clients to overcome these challenges seamlessly.

Our success stems from the implementation of tailored sourcing programs designed to meet the unique needs of our clients. These programs have consistently yielded favourable results, bolstering our clients' top lines and enabling them to achieve their business goals and functions efficiently and precisely.

Industry Overview

Improved Online Infrastructure and Internet Connectivity Begets a Digitally Empowered Country

E-commerce has transformed the way retail and distribution industries work. Much of this growth is facilitated by an increase in internet and smartphone penetration across the country. Most research estimates that India is likely to cross 650 million internet users by 2023. This is further fortified by government campaigns such as the Digital India, an initiative by the government to make the country digitally empowered.

Examples Of Our Work

Optimizing Workforce in Remote Markets with a Commission-Only Sales Model

Boosting Retention and Sales Efficiency Through Strategic Incentive Programs

Transforming Payroll Management for a Leading Italian Confectionery Company

Streamlining Recruitment and Boosting Efficiency for a leading Manufacturing Company

In The Media

Quick commerce currently employs 200,000 delivery personnel and 60,000 dark store workers. Quick delivery personnel earn Rs 18,000-23,000 per month in metropolitan areas and Rs 15,000-20,000 in non-metros.

Balasubramanian A

SVP & Business Head

Economic Times, February 09, 2025

States will be encouraged to adopt this model and can seek assistance from the India Infrastructure Project Development Fund (IIPDF) scheme to prepare PPP proposals.

Balasubramanian A

SVP & Business Head

First Post, February 01, 2025

Opening up PM GatiShakti data to private players and developing 22 key destinations in partnership with states will strengthen tourism infrastructure and local economies.

Balasubramanian A

SVP & Business Head

The Hindu Businessline, February 01, 2024

The expansion of UDAAN to 120 new destinations and new green-field airports in Bihar will improve regional connectivity, making air travel more accessible to the middle class while supporting trade and investment.

Balasubramanian A

SVP & Business Head

The Hindu Businessline, February 01, 2025
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