E-retailers to hire flexi-temp to meet festive rush
An article in Finanical Express talks about how e-retailers will use an additional 50,000 temporary workers this festive season to be able to meet delivery schedules; along with inputs from Sudeep Sen.
E-retailers will use an additional 50,000 temporary workers this festive season to be able to meet delivery schedules, according to Rishi Das, co-founder & CEO, HirePro, a recruitment firm.
The festival season begins in September and goes up to December. While the Internet and Mobile Association of India (IAMAI) has not estimated the exact scale of transaction that will take place during this period, it expects it to be around 50% of the total sales during the festival season.
However, if one goes by the hiring pattern of temporary workers by the e-commerce companies it seems they expect the sales to be even higher.
Although e-commerce companies have already engage around 90,000 delivery boys between them, the demand for deliveries is expected to pick up 20%, with the festival of Ganpati on September 5, Dussehra on October 10 and Diwali on October 29 and Christmas in December, Das told FE.
Temping will increase during these four months. All e-commerce companies are working on this model of hiring flexi-temp. At least 30% more hiring will happen during this year. “The concept of flexi-temp is still a new concept as far as Indian e-commerce companies are concerned. They started exploring this model only in the last six months,” Das said.
Amazon, Flipkart, Snapdeal and Roadrunnr, a food delivery company, have sounded out recruitment firms for extra help. A lot of people who buy on e-commerce platforms prefer delivery during the evening hours or on weekends. “E-commerce players, who were employing delivery boys for full day are now rethinking on their delivery strategy by opting to engage temporary workers,” Das said.
They are hiring extra workers on a temporary basis only to meet the additional demand for delivery during the festival season. This will enable them not only to meet the extra delivery schedules but also help them cut costs, he said.
The e-commerce sector as a whole has employed around 20,000 people in technology cum corporate roles, while another 1,00,000 are engaged in the customer support. This excludes people engaged in the packaging and cataloging services. During the current year alone, the sector is set to recruit around 5,000 technical staff.
Online marketplaces like Amazon, Flipkart, Snapdeal and hyper-local delivery start-up Roadrunnr are among other e-commerce players that have placed orders with staffing companies including HirePro for supply of flexi temps to meet the surge in orders for the upcoming festive season.
Besides HirePro, other staffing companies like TeamLease, Quess Corp are engaged in the supply of professionals to e-commerce sector.
Sudeep Sen, assistant vice president, TeamLease Services also believes that the temporary hiring by e-commerce companies is set to witness 20% jump this year.
“The jobs on offer are at fulfillment centres or warehouses for various jobs in the packing, sorting, pickers, packers, data entry and delivery executives. An estimated 12,000 additional people are being hired for these roles,” he said.
Another staffing firm Million Minds has specialised in supply of temporary workers who come with their own motorcycles to work as delivery boys. These workers could be either students, government employees or anyone who is willing to work during evening hours or weekends and earn extra income.
Flexi Temp workers are paid up to R1,000 per day depending on the number of deliveries they carry out.
This article was publisshed in Finanical Express
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Read MoreStudents take online route to earn and learn
An article in ET Wealth, talks about how students are taking up online jobs to earn and learn; along with inputs from Neeti Sharma.
Studying, making money and gaining experience, all at once. With a world of jobs and business opportunities opening up online, a number of students are earning and learning simultaneously.
Three years ago, while pursuing a bachelor’s degree, Pune resident Gaurav Jaju, 26, taught science to students at home to earn some money. The experience helped. Now doing a master’s degree in pharmacy, Jaju conducts online lectures for students in his free time. He is registered on a site, through which students and their parents contact him for lessons. Not only is he gaining valuable teaching experience, he earns up to Rs 15,000 a month in this manner.
Mumbai-based management student Tito Idicula, 26, also realised the earning potential of online opportunities early. In 2015, while pursuing his postgraduation, he skipped the chance to do an internship and instead co-founded an edu-tech firm, Programming Hub, with like-minded friends. The startup provides a one-stop solution for learning programming languages.
Tito Idicula, 26, Mumbai. HIS EARNING MOVE: The student of e business co-founded a startup, which has won a mentorship under the Google Launchpad accelerator program. The founders expect to generate around Rs 1 crore from advertising revenue. Idicula divided his time between the startup and studies. In May 2016, the efforts paid off when the startup earned a six-month mentorship under the Google Launchpad Accelerator Program. For Idicula, it has been a dream run. He feels it was a wise decision to start an online venture where the earning potential from advertisements is immense.
Online jobs or business ideas are available to suit the interest, expertise and field of study of students. Says Santanu Paul, CEO and MD of online technology-enabled experiential learning platform TalentSprint: “Online work is critical for Indian students. It is an important way for them to enhance their employability and attractiveness in the job market. It is also a wonderful way to financial independence.”
The earning (earn and learn) opportunities include blogging, tutoring, research, surveys, digital marketing, website development, designing, photo editing and selling. Neeti Sharma, Senior VP at human resource outsourcing and staffing firm TeamLease Services says, “You need to pick a suitable job based on your skills, knowledge and aptitude. Keep in mind whatever you do now will shape your career and life after completion of education.”
Take the case of 26 year-old Bibhas Hazari. A student at IIM-Raipur, Hazari’s hobby is photography and photo editing. Now, despite being a full-time student, Hazari makes anything between Rs 2,000 and Rs 6,000 selling his photographs on popular websites. “These websites are one of the best platforms to showcase our talent, create a brand and earn,” he says.
Students looking for assignments and project-based tasks in the information technology, finance or marketing space need to first register on sites like freelancer.in, upwork. com and fiverr.com. “These sites allow students to broadcast their capabilities and skills to a global customer audience and bid for specific assignments and projects where they can make a contribution, while earning valuable pocket money and improving their professional resumes in the process,” says Paul.
Students can create their profiles according to their expertise on the site to gain attention. The advantage of gaining any kind of online job experience is obvious. If an employer has to choose between a fresh graduate with a non-descript resume and a fresh graduate with a resume that shows a track record of freelance work, the latter would have the upper hand.
However, students do need to be careful of frauds. Complaints about fake job sites, nonpayment after completion of project and bank account details compromised abound. Websites seeking a deposit even before offering a job opening need to be avoided. “Before you take up an online job, understand the company that you will be working for. Do your due diligence and talk to people from similar fields to get genuine feedback,” cautions Sharma.
This article was published in Economic Times
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Read MoreSMEs attracting women with offers of greater flexibility
An article in Economic Times and Indian Express talks about how SME sector is opening up to hire women across sectors; along with inputs from Kunal Sen.
A mix of greater flexibility, more mentoring and a personalised management style is attracting more and more women, especially those who are restarting their career after a break, to smaller organisations, experts say.
“Women have begun working in smaller organisations in order to obtain greater flexibility, more mentoring and a more personalised management style. Small industries are among the first segments to encourage those women who took breaks in careers,” Saundarya Rajesh, Group Founder and President of AVTAR, a talent consulting firm, told PTI here.
The trend is visible in sectors such as accounting services, tax and legal advisory, content writing, e-publishing, small-scale manufacturing in tier II and III cities, small-scale BPOs, jobs, training and tele-marketing, house-keeping, food and catering.
Small organisations, she said, are more flexible when it comes to employing women and not choosy about a particular educational background or experience.
Women in SMEs occupy many different positions, which is typically not the norm with large companies, she said, adding that small organisations are more supportive of women trying out new roles. In larger companies, the process of creating job descriptions follows standardised global principles, which often keeps out talent experimentation, she noted.
According to Saundarya, SMEs are among the first to look at hiring women who are on breaks. “It is often very easy for a woman who has demonstrated good performance to avail of leave, sabbaticals, soft loans and other benefits, which might take a very long and often very bureaucratic process in large organisations,” she added.
“The nimbleness and agility demonstrated by small organisations when it comes to decision-making around people practices serve as a big benefit for women employees.” Echoing her point, GlobalHunt Managing Director Sunil Goel said flexi work hours, work from home, flexible leaves and child care services, besides rejoining flexibility even after a long break, are acting as pull factors.
Smaller organisations, he said, are not only attracting women at mid and junior levels, but witnessing significant contribution by women employees at the helm.
TeamLease Services Senior Vice-President Kunal Sen said the e-commerce boom has led to a number of women becoming entrepreneurs, especially in consumer (fashion) and technology sectors.
Women are perceived to be suited for roles that are either process-oriented or deal in staff functions.
This article was published in Economic Times
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Read MoreTemporary workers in demand on good rains
An article in Economic Times talks about how plentiful rains this monsoon have boosted the requirement of temporary workers in the country’s agriculture and allied sectors; along with inputs from Sudeep Sen.
Plentiful rains this monsoon have boosted the requirement of temporary workers in the country’s agriculture and allied sectors.
Analysts put the demand for temporary workers at around 1.5-1.6 lakh this year, almost double of the drought-hit 2015. At topnotch companies in the sector, the demand has increased to 7,500-8,000 temp staff, compared with 2,000-2,500 in the past two years.
Companies such as Advanta Seeds, Coromandel International, Rallis India and others are roping in temporary staff more this year with an average salary of 12,000-14,000 a month. Most of the requirement has emerged from Andhra Pradesh, Tamil Nadu, Telangana, Karnataka and Odisha that are major producers of kharif paddy.
“After two long years of deficit rains, monsoon seems to be back in India with full vigour. It is expected that yield of kharif crop will be better this year if monsoon behaves properly in the coming months. The better monsoon has given rise to higher requirement of temp staff from agriculture and allied sectors,” Sudeep Sen, assistant vice president of staffing firm TeamLease Services, told ET.
The need for the temp staff in the agri and allied sectors is for six months, starting from June when sowing of crops happens and until November when harvesting is completed.
“The requirement will be more during the harvesting period,” said SP Shukla, an agricultural sector analyst.
The temporary staff work as field assistants in most of the cases. There are some temporary workers who help in logistics and in administrative activities. Those who work as field assistants are generally graduates in agriculture science. “Companies generally want temporary staff from local areas so that they can communicate in the local language,” said Sen, who manages temp staff for a number of companies.
GV Radhakrishna, global HR business partner at Advanta Seeds, expects this year to be a better one compared with the past two years for agri business. “But companies are assessing the manpower needs with microscope and moving very carefully with the new additions … We are also taking a cautious approach,” he said. Advanta Seeds procures temp staff from TeamLease.
“Fluent local language communication skills, ability to convince farmers and the channel partners, learning ability, adaptability and mobility are some of the qualities that we look at while hiring temporary workers. During drought situations, most of the companies have optimised the headcount in both full-time and temp. It has not gone up at a high scale, it is picking up slowly now,” said Radhakrishna
This article was publisshed in Economic Times
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Read MoreSqueezing hostages
A joint byline by – Manish Sabharwal and Sonal Arora; published in Mint: http://goo.gl/6AhFq5
The Provident Fund Organisation’s cadre restructuring will cost Rs2,000 crore and represents a massive abuse of its monopoly.
The eliminating of EPFO’s monopoly, however difficult, is the right thing to do for social security, formal employment, and employee welfare.
Is the monopoly of the Employees’ Provident Fund Organisation (EPFO) something painful but necessary like a root canal treatment, or painful and unnecessary—like being hit with a hammer on the head? EPFO is surely a painful hammer because of its high costs (it is the world’s most expensive government securities mutual fund and charges 3.5% of contributions as administrative charges), poor service (half of its accounts are orphaned because it has hostages rather than clients and withdrawal or transfer is painful), and atrocious design (it links account balances to employers rather than employees). A little noticed cadre restructuring approved by EPFO last month will add aboutRs.2,000 crore to its costs. EPFO not only camouflages self-interest as national interest (about 73% of its costs already go to past and present employees) but it is incompetent, inefficient, ineffective and, at the bottom of the pyramid, often corrupt. We’d like to make the case that ending EPFO’s monopoly is an idea whose time has come.
An objective review of our provident fund system will unearth many birth defects. How can workers live on half their salary and be forced to save 45% of their salary when the savings rate for people with incomes below Rs.15,000 per month is close to zero? Salary belongs to workers, so shouldn’t workers decide who handles their money? Shouldn’t the roles of regulators, policy makers or service providers be separated? Should provident fund be tax-free at all stages (contribution, accumulation and payout) for high wage workers voluntarily participating in the scheme? Why does the provident fund department have more than 50 million dormant accounts? In an age of cloud services and Aadhaar authentication, should a worker be required to submit claim forms in the office where he last worked? Wouldn’t the adoption of big data analytics lead to better compliance under Section 7A of the Act (inspections and enquiry procedures) rather than more offices and people?
The cadre restructuring has the usual whacky ideas; it revives the post of deputy provident fund commissioner (same work profile as assistant provident fund commissioner but with a higher grade pay), opens offices without adopting India Stack (paperless, presence-less and cashless,) and much else. Instead of a cadre restructuring, EPFO needs five changes: governance, competition, employee anchoring, tax restructuring, and an employee contribution review. Let’s look at each one in more detail. Governance is the most important because the Board of Trustees of EPFO is a geriatric ward that is not representative of today’s provident fund payers. If we applied the “prudent man” role of ERISA (the Employee Retirement Income Security Act of the US) then the current trustees of EPFO are guilty of gross negligence. A new governance structure would have a smaller board, term limits, and shift policy functions to the ministry of labour/finance and regulatory functions to PFRDA (Pension Fund Regulatory and Development Authority).
Competition is key; EPFO’s monopoly has made it fat and inefficient. Even if we don’t want private sector competition in the first phase, we must create the option for employees to pay their monthly contributions into the National Pension System. Employee anchoring is important because employment has shifted from being a lifetime contract to a taxicab relationship and benefits need to be linked to employees rather than employer so they are portable. An average 20-year-old is expected to have five jobs before she is 50. Employers should be required to pay monthly provident fund contributions into an account linked to the Aadhaar number of every employee.
The provident fund currently offers irrational tax advantages to high-wage employees; any employee with a salary of more than Rs.15,000 per month income should be subject to tax at the time of withdrawal for the period their income was more than the threshold. A contribution review is required because the current regime does not recognize that employee benefits in a cost-to-company world for salaries reduce take home salary rather than increasing gross salary. The new regime must recognize that low-wage employees, by definition, cannot be forced to save more than their savings. We must make the monthly employee contribution (12%) voluntary while the employer contribution to provident funds continues.
Productivity thrives on competition and monopolies create monsters. EPFO has become a monster with huge vested interests in its continuation and expansion. The eliminating of its monopoly, however difficult, is the right thing to do for social security, formal employment, and employee welfare. Hopefully, policy makers will weigh in on this battle of right against might.
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Read MoreBrace for more consolidation in online HR space: Experts
An article in Economic Times talks about how more consolidation is expected in the online recruitment sector, with job portals losing market share to social media platforms like LinkedIn, Facebook and Twitter; along with inputs from Rituparna Chakraborty.
More consolidation is expected in the online recruitment sector, with job portals losing marketshare to social media platforms like LinkedIn, Facebook and Twitter, experts say.
The global job industry is rapidly transforming because of wide technological advances. Over the last couple of years, online job portals have lost a significant ground to social media platforms as a talent sourcing channel, according to HR experts.
“Lines of business are blurring and if one doesn’t keep pace with same, one has to face redundancy or consolidation,” staffing services company TeamLease Co-founder and Senior VP Rituparna Chakraborty said.
Referring to the recent Randstad-Monster deal, she said “To begin with, one should expect more such mergers to happen in this space.”
Going forward, innovations in the areas of building reach, engaging and keeping track of ‘passive users’ and how one runs background analytics are expected, HR experts say.
“There are three key elements to this business – Reach, Engage and Match,” Chakraborty said, adding “if we fail to evolve in any of these aspects, given the changing preference of individuals and employers and given the penetration of smartphones and usage, we would eventually lose our relevance.”
Human resource experts are of the opinion that online job sites are losing marketshare in recent times to social, mobile and analytical platforms in recruitment.
“They are. Because the problem of sourcing is already solved. Earlier Naukri.com, monster.com used to be the sites where one could find people. Now one can find people on LinkedIn, Facebook, Twitter, CoCubes and the like,” assessment platform CoCubes Technologies Co-Founder and CEO Harpreet Singh Grover said.
Grover believes that “in the short run, one might not see an impact but as synergies between LinkedIn and Microsoft increase, this could get more and more people on LinkedIn, which then could be a threat to other online recruitment sites.”
Global executive recruitment firm Antal International India Managing Director Joseph Devasia noted that “job sites are surely facing stiff competition from the new-age social, mobile recruiting platforms, hence they probably need to evolve faster.”
Devasia further noted these deals are “very strategic moves for those businesses who could not capitalise on their customer base and create a social relevant business”.
Link to the original article: “/>http://goo.gl/AnQAxg
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Read MoreElders clear Bill allowing 6-month maternity leave
New law applicable to establishments employing more than 10 persons
The Maternity Benefit (Amendment) Bill, which was cleared by the Cabinet on Wednesday, got passed in Rajya Sabha on Thursday. The Bill provides for 26 weeks maternity leave in India, an increase from present 12 weeks The law will be applicable to all establishments employing 10 or more persons..
Most of the members supported the Bill. The members also demanded that surrogate mothers should get similar treatment in the Bill. Labour Minister Bandaru Dattatreya said the matter would be looked into. According to Dattatreya, the benefit is applicable for two surviving children. He said 1.8 million women workers in the organised sector will get the benefit of the amendment.
“The very purpose of this Bill is to increase the participation of women in the workforce, which is decreasing day by day,” Dattatreya said. He said at the moment, only Canada (50 weeks) and Norway (44 weeks) offer more numbers of days than India.
New law applicable to establishments employing more than 10 persons
The Maternity Bill in India, which was cleared by the Cabinet on Wednesday, got passed in Rajya Sabha on Thursday. The Bill provides for 26 weeks maternity leave in India, an increase from present 12 weeks The law will be applicable to all establishments employing 10 or more persons..
Most of the members supported the Bill. The members also demanded that surrogate mothers should get similar treatment in the Bill. Labour Minister Bandaru Dattatreya said the matter would be looked into. According to Dattatreya, the benefit is applicable for two surviving children. He said 1.8 million women workers in the organised sector will get the benefit of the amendment.
“The very purpose of this Bill is to increase the participation of women in the workforce, which is decreasing day by day,” Dattatreya said. He said at the moment, only Canada (50 weeks) and Norway (44 weeks) offer more numbers of days than India.
Intervening in the debate, Women and Child Development Minister Maneka Gandhi said the Bill has its roots in malnutrition, as breastfeeding the child is recommended, which is not possible unless the mother is in physical proximity of the child.
Members also demanded that paternity leave should also be established, as parenting should be considered as an equal responsibility of father and mother.
Welcoming the passage of the Bill, Sonal Arora, Vice President, Teamlease Servcies, said: “The step of extending the maternity leave in india benefit to a period of 26 weeks was long due,” adding that “more than 25 per cent of Indian women in the private sector opt out of their career after child birth.”
This article was published in Hindu Business Line
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Read MoreExtra maternity leave will cut attrition
An article in Times of India, talks about the recent The Maternity Benefit (Amendment) Bill; along with inputs from Rituparna Chakraborty.
Retention of women employees in the workforce will improve with the passage of the Maternity Benefit Amendment Bill in Rajya Sabha. The bill will more than double paid maternity leave to 26 weeks from 12 weeks.
In India, the percentage of women in the workforce declines from 25% at entry level to 16% at mid-level and 4% at top levels. With the amendments identifying the need to allocate additional time to women for child rearing, experts believe this will bring down attrition levels.
Saundarya Rajesh, founder-president of Avtar Group, a leading talent strategy and diversity consulting firms, said, “This will prevent at least 20% of regretted attrition of women in the age group of 25 to 35, being faced by organizations.”
Many progressive companies like Hindustan Unilever (HUL), Flipkart, HCL Technologies, PwC, Accenture, Procter & Gamble (P&G), Godrej and Tata Group voluntarily offer around 6 months of paid maternity leave to employees. The objective is to enhance gender diversity levels. N S Rajan, group executive council member & group chief HR officer, Tata Sons, said, “Our goal is to have 2,30,000 women employees by 2020. We are not just talking of compliance around gender diversity, or a mandate which needs adherence. We are talking of a group-wide commitment to celebrating the importance of gender diversity. Our endeavour is to remove hurdles in the way of career growth of women — be it unconscious bias or policy shortfalls.”
In fact, most companies offer more than the stipulated requirement. At PwC, in case of any medical exigency, an additional four weeks of leave is offered. “We have had examples in our office where women employees, even in client-facing roles, have worked from home for six months at a stretch and have still met all their deliverables,” said Jagjit Singh, chief people officer, PwC India.
Sonali Roychowdhury, head (HR), P&G India, said, “On top of the maternity leave, employees also have an option of adding an additional six weeks of paid vacation leave.”
B P Biddappa, executive director (HR), HUL, said, “It will enable women across India to integrate their personal and professional aspirations. I believe this amendment will help drive family-friendly policies that help women build seamless and satisfying careers.”
Prince Augustin, EVP (group human capital & leadership development), Mahindra & Mahindra, said the company is geared for the stipulated leave as it had recently enhanced its leave beyond the one provided under the Act. The company has also put a ‘work out of home’ policy in place.
However, despite the best efforts, statistics reveal that more than 25% of Indian women in the private sector opt out of their career after child birth. “I’m sure this will facilitate the return of some very capable women back into the corporate corridors after their maternity break,” said Sumit Mitra, head (HR and corporate services), Godrej Industries and associate companies. A major concern, however, is regarding the status quo on parental laws. “The government should have revised parental laws to weed out inherent biases. By not doing so, the message that is going out is ‘child rearing is a woman’s job alone’,” said Rituparna Chakraborty, co-founder & senior VP of TeamLease Services.
Another concern is whether the move could be counter-productive with smaller enterprises becoming wary of hiring women. “Only a grand total of 25.5% of all employable women are in the workforce. They would range in the age group of 25 to 60. Of this group, a policy such as this will address itself to about 35% of the leave needs of the population. This shrinks the total number of beneficiaries to a rather small number. On the other hand, if the government were to encourage companies to hire more women by providing incentives for such hiring (a la Japan, which actually gives tax rebates for the hiring of second-career women), you might find the number of 25.5% jumping up by about 10 percentage points,” said Rajesh.
An NSSO report shows that close to 38% of women who are currently in the workforce are employed by small and medium enterprises.
This article was published in Times of India:http://goo.gl/1EFeV1
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Read MoreDon’t use WhatsApp to ask for leave or send office work, companies tell staff.
An article in Hindustan Times talks about “how Companies are discouraging the use of WhatsApp for office communication”; along with inputs from Rituparna Chakraborty.
Companies are discouraging the use of WhatsApp for office communication, saying the instant messaging app can only remain an informal and unofficial mode of interaction.
One can’t resign, ask for leave or send office work on WhatsApp, human resource folks at popular companies are telling employees.
Companies are discouraging the use of WhatsApp for office communication, saying the instant messaging app owned by Facebook can only remain an informal and unofficial mode of interaction. They fear losing sensitive data because of loopholes in the app.
With over a billion global users, a tenth of that in India, WhatsApp has to put its weight behind enterprise communication with features that allow users to create groups, and share videos and documents. It promises “end-to-end encryption” of all data shared over the platform.
But most companies are not convinced.
“Companies have no control over information that employees have in their WhatsApp account, especially after they left the organisation. If an employee loses her phone, the app can be misused,” said Rituparna Chakroborty, co-founder of staffing firm Teamlease Services.
Besides, employees think the app is an intruder, especially when somebody is on leave.
“Managers expect an immediate response to queries on WhatsApp (if the message is read). That’s unfair and we are undertaking sensitisation drives among employees and managers … The app is not an official channel of communication,” said Biplob Banerjee, executive vice-president, human resource, at Jubilant FoodWorks Ltd, the operator of Dunkin’ Donuts and Domino’s Pizza in India.
Banerjee, however, uses WhatsApp to send short and crisp videos on company policies to the employees.
Apart from Jubilant, Adidas India, Amway India, Hero Cycles, and RPG Group are firms that have introduced office policies on WhatsApp.
Some firms are stricter. Adidas has mentioned in its social media policy that SMS and other mobile messaging tools cannot substitute an official channel, such as mails.
“We encourage employees to use internal communication and messaging platforms for work-related interactions. WhatsApp can’t be that,” said Arijit Sengupta, senior HR director, Adidas Group India.
The companies think WhatsApp may never become an official communication tool as it is not connected to a company’s server, like in the case of emails and several enterprise chat apps.
“If used irresponsibly, it could lead to a grapevine of communication and gossip, wasting employees’ time,” said a Hero Cycles spokesperson.
Shantanu Das, head of HR at Amway India, believes WhatsApp can be an efficient tool if used moderately.
“It enhances team-bonding, and breaks barriers of hierarchy, gives liberty to an executive to share his views with the senior leadership in a free and frank way,” he said.
This article was published in Hindustan Times
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Read MorePutting India to work
One of the most frustrating classifications of the last decade for India has been BRICS. We have little in common with commodity economies like Brazil, Russia, Indonesia and South Africa, which are commodity driven economies, with little economic complexity. India is economically complex; we make everything and do everything (not always well or at scale). The China question is even more pervasive; on our IPO roadshow earlier this year, an investor asked “Exactly 10 years ago, the Chinese economy was of the same size as India today; yet, they were growing at 13 per cent and you are growing at 7 per cent. How do you explain that?” My response was: the 6 per cent shortfall goes towards the fixed costs of democracy.
But there is more to thinking about our jobs and education situation in 2050 than democracy; we don’t have the same global growth, global trade or manufacturing opportunity that China had in 1978. The developed world faces secular stagnation, while the political backlash against free trade has just begun and manufacturing is much more labour-intensive than it was.
Predictions are always dangerous and difficult but we can say something for sure about 2050; Many more Indians will work in cities, with more than a million people (today, we only have 45 of these vs 385 in China. The gap between the college wage premium and skill wage premium will vanish, if not disappear. And 12 years of schooling with be mandatory, because the most important vocational skills are reading, writing, and arithmetic. The social signalling value of college will decline (already 31 per cent of retail salespeople in the US, 60 per cent of taxi drivers in Korea and 15 per cent of high-end security guards have a college degree).
Various forms of learning-by-doing and learning-while-earning like apprenticeships will substantially increase as a vehicle for accumulating skills (today India only has 300,000 apprentices, while Germany has 3 million, Japan 10 million and China 20 million). Employment will have changed from being a lifetime contract to a taxicab relationship, because employers will not be permanent institutions (the average life expectancy of a Fortune 500 company in the first list published in 1935 was 65; in the list published last month it was 15). Benefits will not be linked to employers but will be fully portable and linked to your Aadhar number (today 50 million of the goofy Provident Fund’s 100 million accounts are inactive accounts, with worker money orphaned or trapped).
Companies will have a single number for every operation (today companies have 27 different numbers issued under various Acts and by various regulators). Most employers in India will be formal (today, of the 60 million enterprises in India, only 8.5 million have a tax registration, only 1.5 million pay Provident Fund or £31 and only 1 million are companies). Less than 10 per cent of our labour force will be employed in agriculture (today, 50 per cent of our labour force on farms generates only 15 per cent of GDP).
About 20 per cent of our labour force will work in manufacturing (today only 11 per cent does and that is the same as post-industrial USA. We will never reach the peak levels of 40 per cent, 33 per cent and 27 per cent reached by the UK, China and the US respectively). The working poor will disappear (today, 40 per cent of our labour force makes enough money to live but not enough money to pull out of poverty). It is still early to say but, unlike the only comparable nation of size and poverty, China, where jobs came from manufacturing, exports and large companies, India will probably see the largest job creation in services, domestic con sumption and medium and small companies.
When I landed for my MBA in the US in 1994, there was a front page article in The Wall Street Journal, which said that “India was more interesting than important”. I hope that journalist is eating the newspaper on which she wrote that; what is happening in India is not ‘once in a decade’ or ‘once in a millennium’ event. Poverty is about productivity and, by 2050, we will have transformed our enterprises and individuals to put poverty in the museum it belongs to. We are not on the right track, but this is not a given; we must stay the course in fixing the sins of omission (what the government does not do), as much as the sins of commission (what the government does wrong). But I am optimistic because we finally have an economy, society and government that recognises a job changes a life in ways that no subsidy ever can.
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Read MoreAtlas shrugged
E-coolies are paying the price of propping up a happening economy, says Sharmistha Ghosal
You’ve seen him climbing up the stairs of your building or waiting at the office reception area or zipping through the city on a two-wheeler. He is youngish, wears a T-shirt, sometimes a cap, both sporting the logo of the brand he works for, and on his back is a towering backpack.
Yes, he’s the e-coolie, the guy who delivers to your doorstep your online indulgences. And every day, he carries about 35-50kg weight on his back.
The e-commerce boom – according to a 2014 Google report, India will have no less than 100 million online shoppers by 2016 – has not only given urban India a new swagger, but has also generated jobs for a sizeable portion of the country’s unskilled and semi-skilled labour force. There is an increased demand in particular for delivery boys, who form the backbone of any e-commerce and logistics company.
According to Sonal Arora, assistant vice-president of TeamLease Services, a recruitment company, almost two lakh delivery boys were recruited across e-commerce, logistics and hyperlocal companies in the last three or four years.
However, for many of the delivery boys, the job comes at a cost. Take the case of Montu Manjhi, 28, who works for a Pune-based logistics company in Calcutta.
Ten months ago he was jobless, but now he earns a monthly salary of about Rs 15,000. In a single day, he delivers at least a dozen consignments. Had it not been for a debilitating back pain, he would have been a most contented man.
“I have a recurrent back pain which travels down to my waist,” he says.
Subroto Dey, who has been at it longer than Manjhi, is in a worse state. The 27-year-old commerce graduate is currently bedridden. “I tore a ligament while lifting a heavy item,” he says, as he awaits his turn at the orthopaedic department of IPGMER and SSKM hospital in Calcutta for surgery that will get him back on his feet.
“The condition of these delivery boys is no better than the coolies we are familiar with at railway platforms,” says Dr Snehadrit Mukherjee, a city-based orthopaedic surgeon who treats 20 to 30 such cases every day.
These men, mostly in their late 20s or early 30s, are also falling prey to early arthritic changes and severe long-term degenerative spine problems, besides a host of other bone-related problems, mostly caused by the heavy backpacks they carry.
“Bending down and lifting weights can tear the paraspinal muscle fibre around the waist, causing back strain. There can be neck muscle strain or even wrist ligament tear and tennis elbow. One minor injury leads to another, since the body lacks balance,” explains Dr Ananda Kishor Pal, head, department of orthopaedics, IPGMER.
The fact that most of them use two-wheelers to ferry around these heavy packages makes them more vulnerable. “It increases chances of fracture or dislocation of the spine. If a person brakes or comes to a halt suddenly, the axial loading might injure the spine and also the adjoining nerves, causing paralysis in extreme cases,” warns Dr Mukherjee. Axial loading refers to the application of weight or force along the course of the long axis of the body.
However, there is little relief available for these men, as they belong to the base of the labour pyramid. Dey has no health coverage and cannot shell out Rs 60,000-70,000 that will be needed for his surgery in a private hospital. And as he waits for his turn at state-run hospitals, he remains without a job.
Arora explains that since this is a nascent sector, there are no special rules or norms followed by the industry or mandated by the government.
“On an average, most delivery boys carry 25-40kg of weight. Many of the larger and organised e-commerce and logistics service providers offer basic medical insurance and employees are also covered under the government’s Employees’ State Insurance Corporation (ESIC),” she says. TeamLease has nearly 10,000 employees deputed to various clients in this sector, and they are all covered by a medical insurance plan and ESIC.
According to e-retail giant Flipkart, a check is kept on the weights the men carry. “We ensure that the weight doesn’t exceed a particular limit per delivery boy. No delivery boy working for eKart [Flipkart’s logistics unity] is overloaded,” says an official spokesperson. The company, which employs 14,000 delivery boys, remains silent on the specifics of the weight limit though. While enquiries to Amazon India and Swiggy elicit no response, Snapdeal has refused to comment on the issue.
Big Basket, an online grocery store, has about 1,100 express delivery executives across eight tier-I cities, including 50 in Calcutta. “We are constantly working on improving the convenience factor for the riders… We also take their feedback on how to improve the ergonomic design aspects of the delivery bags,” says Hari Menon, CEO of Big Basket.
So, in the absence of company policies, is there no preventive measure the delivery boys can take?
According to Dr Pal, many of the men lack the kind of physical fitness required of them for their kind of job. But rest is the medicine, holds Dr Sisir Kumar Mandal, an orthopaedic surgeon at Belle Vue Clinic. “But since they cannot afford to rest, we prescribe multivitamin supplements and painkillers,” he adds.
Dr Rajiv Chatterjee, consulting orthopaedic surgeon, Columbia Asia Hospital, Calcutta, prescribes daily exercise. “One should brisk walk, run or skip rope. Swimming is also a very good option,” he says.
Another suggestion from Dr Pal is that instead of putting all the items in one large backpack, they can be packaged in several smaller bags. “Also, their bikes should be fitted with carry boxes to avoid carrying backpacks while driving,” he adds. Care should also be taken to remain hydrated, in order to avoid an electrolyte imbalance, which can cause dizziness and lead to road accidents.
Flipkart claims its men are given shorter routes to optimise deliveries in an area, thereby making sure they don’t carry a lot of weight. Besides, all Flipkart delivery hubs have energy drinks, such as glucose, for the employees to have in case of extreme weather conditions.
Given the circumstances, better safe than sorry.
This article was published in Telegraph India
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Read MoreFive tips to crack an interview
Giving your first interview can be quite unnerving. I remember the first interview I gave for a campus placement. After clearing two rounds comprising of a group discussion and a role play, the final stage was an interview with the panel.
It started off with a volley of questions beginning with a quintessential one “tell us about yourself” to “why did I choose my area of specialization”, so on and so forth. I was going strong till a question hit me – why should we hire you?
My traits were not good enough a reason for them to be convinced to find a right fit in me. Well, I did not make it, but it did prepare me for my next interview which I cracked and did land up in a decent job to begin my career.
Be prepared
So, to begin with my first tip is to be prepared for the interview. Do a research about the organization, industry and to an extent about the interviewer. It’s important to know the organization you are applying to. A glitzy brand may not have much to offer, hence it’s important to know the structure, culture, balance sheet, and it’s potential to grow.
You could even go through the press releases to know what’s latest with that organization. On a macro level, you should do a thorough research about the industry trends that may impacts the organization and its future.
Your first job is an entry point into a career, hence it’s important to make an intelligent decision which a research can help. If you can study a bit about the interviewer, incase you happened to know who that person is going to be, it can put you at ease to an extent. But rather than checking the facebook profile, it would be prudent to go through a Linkedin profile.
Don’t put a mask, be authentic
My second advice is to be authentic and not to fake. By putting a mask, you are fooling yourself and it will not take you far. You need to put your best foot forward, but be genuine. Interview is a way to enter into a professional relationship. Your true self will be visible soon once you start working which can be detrimental to your career.
Know yourself
Interview is a selling process. As a candidate you are selling yourself for that position. At the same time, the organization is also selling the position to you to take up. My third tip is to know thy self and the position you are applying for. If you have to sell yourself to get that job, then you should be clear of how you can add value to the role.
”Being in a sales job, if you can’t articulate the message, you have killed your prospects right there. It’s the first five minutes of your sales meeting that determines its future course”
Hence to answer the question – “why should we hire you”, you need to align your traits, knowledge and skills with the role to be the right fit. Whether it’s your first or future interviews, you need to master the answer to this question, which is the key deciding factor for an interviewer. Do an introspection, identify not just your strengths but also your weak areas and take steps to overcome. Upon asking, you should be able to specify the measures taken by you, it displays your strive for improvement.
Articulate your point of view
The fourth tip to make an impression in an interview is to articulate your point of view. Communication skill plays a vital role. Apart from taking care of your verbs and adjectives, one should have clarity of thought while expressing.
Personally, I am very particular about this aspect. Being in a sales job, if you can’t articulate the message, you have killed your prospects right there. It’s the first five minutes of your sales meeting that determines its future course. Not only in sales, in any functional area, communicating internally or externally, clarity is a must.
Ask questions
Interview is an evaluation process. While you are being evaluated for the position, you should also appraise the same. My fifth tip is to ask questions or probe the interviewer. Your pre interview research will give you enough insight into the organization and the position; it should also give you enough queries to be clarified.
Please be particular about your questions, they could be direct or hard hitting but should not come across frivolous. Nature of your questions showcases your intellect, ability to reason out and inquisitiveness.
Some of the don’ts to take care of are – don’t try to discover a connection, don’t try to flatter, don’t be overconfident, don’t dress shabbily, don’t be late and most importantly don’t jump to compensation.
The basic objective of the Job interview is to find the right fit. The only differentiating factor between the first and the subsequent ones is the experience.
While in your first interview process you get evaluated on in-depth knowledge, attitude and potential to learn; in the subsequent ones what counts is your experience, rest of the parameters remain the same. Don’t get disheartened if you don’t make it at one shot, just introspect and work upon. With a right attitude and an aptitude you can crack the code to get your dream job.
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